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"Lamb, who previously offered guidance in How to Write It: A Complete Guide to Everything You'll Ever Write, now addresses a particular gap in many people's writing capabilities: the social note required for so many life passages and important occasions. Ironically, she says, our world of instant communications actually leaves us feeling isolated, and a personal note can remedy that by helping to create a sense of connection. Offering concrete tips and sample notes for all occasions, both happy and somber (thank yous, birthdays, births and adoptions, deaths), Lamb also explains the meanings of possibly unfamiliar holidays and religious rituals to aid in the writing of appropriate messages. Anyone wishing to regain the lost art of the personal note in the age of email will find Lamb's guide a helpful resource."

-- Publishers Weekly

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"With precision and humor, Sandra E. Lamb provides reliable guidance on all forms of written correspondence; for each type of communication, she considers such issues as content, wrong messages (how to eliminate them), format, effective writing, and editing. What in other hands might have been a dry reference manual takes on its own personality in the hands of this competent stylist."
-- Jane Steinberg

"This is an extraordinary book. A reference manual so comprehensive, yet so simple, it reads like a novel. Every person who isn't living in a cave should have this by their elbow, on a daily basis."
--Richard Bolles, author, What Color Is Your Parachute

"Whether you're stymied by a personal writing task or a business one, How to Write It provides all the guidance you'll need. Chock-full of model letters for virtually every occasion, it's a must-have addition for your reference shelf." "
--Jan Collins, editor, Business & Economic Review

"Expressing the principles of etiquette--respect, consideration and honesty--by way of the written word is to apply sincerity and tact as naturally and spontaneously as possible. How to Write It shows exactly how to do just that. " --Peggy Post, author of Emily Post's Etiquette

"A valuable step-by-step guide for any business person, whether writing a letter of condolence, a resume, a business plan or a public service announcement."
--Carolyn Mulford, writing coach and senior editor, Writing That Works

"I never thought the written word was started with a book. Don't miss the resume writing tools."
--Jeff Taylor, CEO of Eons.com and founder of Monster.com

Here's simple, step-by-step advice for writing virtually all your communications: resumes, business plans, press releases, thank-you notes, letters of complaint, apologies, invitations, and much more. With 75 chapters crafted for today's electronic landscape, this revised edition now has handy new word and phrase lists, and more than 700 sample communications. This improved and expanded edition will quickly become your go-to guide for easily, effectively, and stylishly writing everything.